Assessing the Customer Business Issues

Look at the customer requirement and ask searching questions about why the customer will buy from a business point of view. Here is a checklist.

  • What is the customer’s business objective for this campaign?
  • What critical success factors declared by the customer does this campaign address?
  • What benefits both tangible and intangible will the customer derive form a successful implementation?
  • What are the rough costs of all the

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