SCAMPER

Michael Michalko, author, Thinkertoys: A Handbook for Business Creativity, recommends a technique invented by Alex Osborn, a pioneer in understanding creativity, in which you accept that there really are no new ideas, only updates of existing ones. With that in mind, take the subject you want to think about and ask the questions below to generate ideas. SCAMPER is a mnemonic to remind you … [ Read more ]

Innovation Strategy

Overall innovation strategy must answer three questions:

  1. Where to Innovate? Depending on their specific situation and ambitions companies must decide if they want to focus on new products for existing markets, on developing new markets, etc. Beyond this, they sometimes have to re-evaluate whether to change their position in the value chain through backwards integration, forward integration, etc. And if the current market position

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Innovation Diffusion Test

Can the technologies you’re considering pass this test suggested by innovation-diffusion theorist Everett Rogers?

  • Relative advantage: Is the innovation better than the status quo? Better than competing alternatives? Is it compelling enough to get users to switch, given the expectations about how others will behave?
  • Compatibility: How well does the innovation complement other products your users have? Is it interoperable?
  • Simplicity: How simple is it to explain

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Innovation: Envisioning the Opportunities

Searching for opportunities is an almost impossible task in the absence of clear guidelines for where to look and what to look for. The innovation process must therefore start with an attempt to create a vision of the company’s preferred areas of growth. The vision should be as concrete as possible. It should lead to an explicit set of strategic priorities and a broad map … [ Read more ]

Motorola’s Individual Dignity Entitlement Program

Motorola has developed a broad-based approach to identify, resolve and elevate employee issues. In what is called the Individual Dignity Entitlement Program, employees are asked to answer the following questions every quarter and review them with their supervisors:

  1. Do you have a substantive, meaningful job that contributes to the success of Motorola?
  2. Do you know the on-the-job behaviors and have the knowledge base to be

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Are You an Intrapreneur?

  1. Does your desire to make things work better occupy as much of your time as fulfilling your duty to maintain them the way they are?
  2. Do you get excited about what you are doing at work?
  3. Do you think about new business ideas while driving to work or taking a shower?
  4. Can you visualize concrete steps for action when you consider ways to make a new

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Smart Questions for Your Landlord

Looking for office space? Make sure you’re getting the best deal by asking the right questions.

  • What’s my base year? If you sign a full-service lease, the landlord factors your portion of the building’s annual operating expenses–utilities, janitorial services, maintenance–into the rent. After your first, or base, year, he’s entitled to “pass through” any increases incurred in operating the building. That may come in the

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An Incentive Plan Checkup

If you answer no to any of the following questions, your company’s incentive plan may be in need of a tuneup or a complete overhaul.

  • Do line managers support the plan and use it to manage and guide employees?
  • Does everyone on the executive team understand and agree on what the plan is designed to accomplish?
  • Is the plan rewarding the right behaviors?
  • Do employees understand what the

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Top 10 Questions for ABC/M Software Vendors

Which activity-based costing/management (ABC/M) software you choose depends on characteristics of your business; one solution isn’t right for every organization. Use the following questions to find the product that will work best for your company.

  1. Does the software offer multi-dimensional analysis — in other words, can it separate out costs by customer, product, geographical region and business channel?
  2. Can you use it to extract information

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Selecting a CEO: A Simple Diagnostic Tool

Here’s a simple diagnostic tool that can be used to facilitate your firm’s discussions of the characteristics it seeks in a leader.

The questions that follow include a series of “paired” qualities that a good leader might possess. In each pair, either quality may be desirable. However, the point of pairing these qualities is to ask, “if there had to be a choice between the two … [ Read more ]